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FieserosFieseros
Fleet & Field Dispatching

Smart Dispatch Software for Service Fleets and Field Contractors

Eliminate phone tags, group chats, and wasted fuel. Fieseros gives your dispatchers complete visibility into technician locations, job progress, and optimal routes so you can dispatch with confidence.

Core Capabilities

Dispatch the Right Tech to the Right Job Every Time

Designed for HVAC, plumbing, electrical, roofing, and multi-truck service operations.

Live GPS Fleet & Tech Map

View every technician's live location, current job status, and proximity to incoming service calls on an interactive map. Dispatch emergencies in seconds.

Included in all plans→

Smart Route Optimization

Automatically order appointments to minimize driving time between service stops. Cut fuel expenses and fit 1–2 extra jobs per technician each day.

Included in all plans→

Skill & Zone Based Matching

Fieseros evaluates required certifications, inventory on the truck, and current location to suggest the best technician for every work order.

Included in all plans→

Instant Mobile Job Dispatch

Push work orders directly to technicians' mobile apps. Technicians tap to accept, view turn-by-turn navigation, customer history, and job notes.

Included in all plans→

Automated Customer 'On The Way' Tracking

Customers receive an SMS tracking link showing their technician's estimated arrival time, live map approach, and technician photo for peace of mind.

Included in all plans→

One-Click Emergency Re-Routing

When a water leak, furnace failure, or urgent repair arrives, dynamically redirect the closest available tech without disrupting the rest of the schedule.

Included in all plans→

How Fieseros Cuts Windshield Time and Fuel Costs

Live Map Overview

Real-time map markers show vehicle locations, driving status, and job progress. Color-coded pins reveal which calls are pending, in-progress, or finished.

Optimized Driving Paths

Save up to 30 miles per truck per week. Fieseros sequences jobs in the logical geographic order to minimize backtrack driving.

Paperless Work Orders

Technicians accept assignments, snap before/after photos, collect customer signatures, and generate invoices right from their phones.

Frequently Asked Questions about Field Dispatch

Common questions about deploying Fieseros dispatch software across your field fleet.

How does live GPS tracking work with technician privacy?

Fieseros tracks GPS locations strictly during scheduled working hours or active on-the-job status. Technicians maintain complete privacy during off-duty hours or breaks.

Can Fieseros optimize multi-stop routes automatically?

Yes. Our built-in route optimization algorithm recalculates technician daily paths to minimize driving distance and traffic delays, reducing windshield time by up to 25%.

What happens when an emergency call comes in?

Dispatchers simply click 'Find Nearest Tech'. Fieseros calculates real-time driving times and skills across your fleet and identifies the fastest technician to handle the emergency.

Does the dispatch software work offline?

Yes. Technicians using the Fieseros mobile app can view their assigned work orders, customer addresses, and job checklists even in basements or rural areas without cellular signal. Data automatically syncs when back online.

Ready to Upgrade Your Field Service Dispatch?

Start your free 14-day trial today. Free for your first 100 jobs with zero platform transaction fees.

  • 14-day free trial
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New · AI Voice Agent

Never miss another call.
Your AI receptionist answers 24/7.

Every missed call is a lost customer. Your AI voice agent picks up on the first ring, books the job, qualifies the lead, and routes emergencies — then logs the whole call to your CRM. Powered by Vapi.ai.

Answers every call, 24/7

No more missed leads after hours. Your AI agent picks up on the first ring — weekends, holidays, and 3 AM emergencies included.

Books appointments live

Checks your real-time calendar, quotes availability, and confirms bookings straight into your schedule — no callbacks needed.

Qualifies & captures leads

Asks the right qualifying questions, captures name, address, and job details, then drops a clean lead into your CRM.

Transfers urgent calls

Recognises emergencies (no heat, burst pipe, gas leak) and warm-transfers to your on-call technician instantly.

Takes detailed messages

When a transfer isn't needed, the agent records a structured message with transcript, summary, and callback number.

Speaks 30+ languages

Greets callers in their preferred language and switches mid-call. Perfect for multilingual neighbourhoods.

Bring your own Vapi.ai key — pay only for what you use

Numbers cost ~$2/month and calls ~$0.05–0.15/min (includes speech-to-text, the LLM brain, and text-to-speech). Billed by Vapi — no separate Twilio account. Available on Growth & Pro plans.

See how it works