HVAC Business Software for Scheduling, Dispatch & Invoicing

Seasonal demand is the defining challenge of an HVAC business. When the first heatwave or cold snap hits, call volume can spike dramatically overnight. Fieseros handles the surge in three ways: first, an emergency triage queue that prioritizes calls by urgency (no AC in 100°F with elderly residents gets priority). Second, dynamic dispatch that shows every available technician, their certifications, and live location so you can route the right tech to the right job fast. Third, automated Email, SMS, and Push notifications that keep customers informed — ETA, technician name, status updates — so they stop calling you for updates. Fieseros helps you automate customer communication so fewer opportunities are missed during peak periods.

Yes — preventive maintenance contracts are a core workflow in Fieseros. You define each contract once: customer, equipment, service frequency (spring tune-up, fall furnace check, bi-annual, quarterly), price, and renewal date. Fieseros then automatically schedules each visit, sends the customer an SMS reminder before the appointment, dispatches the technician, generates the invoice, and tracks the contract renewal date. When renewal time approaches, Fieseros alerts you to reach out and lock in another year. Fieseros automates the maintenance contract lifecycle: scheduling, reminders, dispatch, invoicing, and renewal tracking.

Every piece of HVAC equipment — central AC unit, furnace, heat pump, mini-split, commercial rooftop unit — gets an asset record in Fieseros. That record stores the model number, serial number, install date, warranty info, and complete service history: every repair, every tune-up, every part replaced, every photo taken. When a customer calls about "the AC in the upstairs bedroom," you can pull up that exact unit and see what was repaired last summer, what the tech noted, and whether it's still under warranty — before you even dispatch.

Each technician in Fieseros has a profile where you can list their skills and store their certification documents — EPA 608, NATE, manufacturer-specific training, and more. When you're dispatching, Fieseros shows each available technician's skill tags right on the dispatch board so you can match the right tech to the right job yourself. You stay in control of who goes where — no automatic filtering, just the information you need at a glance.

Fieseros supports emergency, weekend, evening, and holiday surcharges through pricing rules, so you can charge the right price for after-hours or urgent HVAC work. You can also apply a call-out fee, per-km travel fee, and minimum or maximum caps. No manual price lookups, no undercharging for after-hours work.

Absolutely. Filter changes are the highest-leverage reminder an HVAC business can send — they keep equipment running efficiently, prevent expensive breakdowns, and generate goodwill (and often a tune-up visit). Fieseros sends automated SMS reminders at the interval you define for each piece of equipment — monthly for 1-inch filters, quarterly for 4-inch, annually for media filters. Customers tap to confirm they changed it themselves, or tap to schedule a service visit. Fieseros automates the reminder workflow so customers stay on top of filter changes and you stay top-of-mind for service work.